KD-55XG8196

[Beckybecks]

KD-55XG8196 software version PKG6.6545.0255EUA

Any help really appreciated here. My Bravia won’t connect to the internet. I need to try a software update. I’ve downloaded updates onto a usb.  When I plug the usb into the tv it gives me options to open with album, music, video or register for recording. How do I download the updates from a usb? 

tv will connect to a hotspot but when I do a search for updates it says it’s up to date but I know it’s not. 
thanks. 

[Marino.Manolo]

The new and latest Firmware is here:

https://www.sony.co.uk/electronics/support/lcd-tvs-android-xg80xx_x80xxg_xg81xx-series/kd-55xg8196/d...

If the TV wait a Video or Music File when you connect the USB is because you hasn't create correctly the USB Memory for Update.

Read Better the instruction at link...

[Beckybecks]

Thanks for your reply. After 4 attempts the Tv is updated now but it’s dropping the WiFi connection every few seconds so I have another problem to fix 😏

[Marino.Manolo]

After an update Sony suggest a Factory Reset... So...

[Beckybecks]

Yeah that made no difference unfortunately. 

[Marino.Manolo]

Ok, and a simply Router's reboot?

Are the Bands 2,4 GHz and 5 GHz togeher?

If yes, can you divide?

[Beckybecks]

We did the router reboot. I presumed the bands were separate because I have the option to join either one. Is that right? It won’t work with either of them. 

[Marino.Manolo]

Try to switch OFF and ON again the Wi-Fi on TV...

[Beckybecks]

Thanks for your help yesterday.

after rebooting everything again today It will now connect via Lan cable but WiFi  is still not working. I am done with it for the weekend 😏