KD55A8BU / NO TELETEXT

[Robcally]

I purchased a Sony KD55A8BU and when you press the Teletext button you do not get any teletext at all I contacted Sony support and they don't offer any answers to this problem and I wondered if anybody had any similar problems and found an answer.

Regards.

[LightFoot]

Hi @Robcally   I thought that they ended Teletext when they switched off analogue and changed to digital only ages ago. I also believe that BBC have also stopped their text service and have now replaced it with a web based Red Button service.

Edit: I have just tried it on mine. The Text button only works on BBC channels and brings up the BBC Red Button services.

[Robcally]

Hi  SonyUser30Yrs 

Thanks for the reply when I press the Teletext button it does nothing if I press the red button it brings up interactive text.

On my Panasonic set if I press the Teletext button the Teletext comes on and if I press the red button the interactive text comes on.

Why should the Sony set not work there is a button for teletext and on the specifications it says it has Teletext.

Yes I  am trying it on BBC.

[LightFoot]

Hi @Robcally   When you press the Text button on a channel that has no Text it should show the "No text available" error message. *** deleted sorry I see you have already spoken to Sony support *** As far as I know the only remaining text service is the BBC Red Button service. Even that is under attack to save costs.

[Robcally]

Thanks again for the reply I have four other tv sets in the house and all of those work fine I am beginning to think this new Sony model is faulty.

Reagrds

[Robcally]

Yes I did contact Sony Support and to be honest they are not very good at all with their responses and very slow to answer and do not answer my questions

[Robcally]

Not solved yet Sony support looking into this problem and I had to send a video of the problem to them and now waiting for a solution hopefully ?

[pb1965]

Teletext (CEEFAX style) hasn't been broadcast in the UK since 23rd October 2012 when Northern Ireland completed digital terrestrial switchover. You must be mistaken if you think the other four tv sets work differently - it just isn't available. However, teletext IS still available on some of the European satellite broadcasts - ie ARD, ZDF, 3sat etc but you need a satellite dish pointing towards the right satellite to get those. 

[Robcally]

Thanks for the reply but I can assure you it is working I have other TVS  Panasonic,lg, Samsung and when you press the Teletext button on the remotes you get the full Teletext service but on this Sony TV you get nothing on the screen and on the specifications for this TV it states it's got Teletext and why have the button on the remote.

Thanks again.

[pb1965]

I really don't know what else to say. But I'd be genuinely amazed if you got any teletext service using your other tvs. Which tv channels are you able to get teletext on? Can you upload a picture of the start/home page (100?)  I'm wondering if we're talking about the same thing here?

Anyhow, to answer your question about why there's a teletext button on the Sony remote, it's because Sony sell their televisions in many different countries, some of which which still broadcast CEEFAX style teletext services. The remote control will be common to all of them and Sony aren't going to make a remote specifically for the UK without this button.