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netflix not working on sony bravia kdl-40w

netflix not working on sony bravia kdl-40w

the netflix app is not working on my sony bravia kdl-40w. When I try to play something it says that there is a problem and cannot play the current title and has been doing it for almost two weeks. I tried everything that the netflix support  and sony support says on their sites and nothing worked. And the thing is that I have the last update of the firmware but on the site says that it has an another update that I cannot install neither manually neither via usb. Please someone help me cause I'm getting very frustrated that I cannot watch for something I have paied..

2 REPLIES 2
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alanchown
New

See my earlier post-me too! No resolution as of yet.

 

Alan

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Sean_Mc
Moderator

Hi Georgia,

 

Welcome to the Sony Community.

 

Can you let me know the full model number of your TV?

 

Best wishes,

 

Sean Mc