Join now - be part of our community!

No catch up APPS connection

profile.country.GB.title
giaccio
Explorer

No catch up APPS connection

I'm really annoyed that my new Android 43XG81 will not connect with catch up apps - ITV Hub, All 4, My 5 - apart from BBC iplayer. I cannot find a solution here on the support/community site. Can someone confirm that it is just not possible - It's a shame, I love the picture quality and functionality of this TV but one of the main reasons for buying was the catch up services. I will return the TV if there is no solution 

I have updated the system. I have fibre connection and download speed of over 60mb/s. I'm located in North West UK.

12 REPLIES 12
profile.country.GB.title
Joe_Dohn
Specialist

Have you tried disabling and re-enabling YouView or making sure the TV is the up to date?

profile.country.GB.title
giaccio
Explorer

Thank you all again.

I don't know if this is significant. It may be useful to others for future reference.

I bought the ANDROID TV with the understanding that it would be compatible with the ANDROID phone I had and enable 'casting' and all sorts of marvellous interaction. The SONY support team who were trying to help me with this WiFi/Internet connection did at one point ask about my LAN and VPN (?), I carefully performed the tasks of clearing caches and info or whatever they suggested, but to no avail. However, last week I had an irretrievable accident with the ANDROID phone and ended up replacing with an iPhone. On Sunday, all the problems (continual and intermittent flashing up of wi-fi connection notifications and inability to connect to the 'catch-up' channels) resolved themselves.

profile.country.GB.title
The_Black_Rose
Specialist

Hi giaccio,

 

What a weird coincident! I am so happy that everything is working I have been reading the whole thread and just looking to see how it went.

 

Cheers,
The_Black_Rose