Program Up/Down keys not respecting favourite sort order

[anton.stamenov]

Subject says it all. I spent some time marking favourite programs and sort them, but it appears that UP/DOWN keys does not respect my channel sort. 

If I press discover and EPG, both respect my channel order, but UP/DOWN stays what cable provider has set. 

[611forss]

I have the same problem! It´s a bit irritating not be able to flip through the channels as one is used to.

Can we report this error to Sony in some way?

[Marino.Manolo]

Hi,

@rooobb is "correct"? (not my english please... :smileyyahoo:):
when you set a preferred list, and choose a channel from it, you can see (for a short time) an OSD who say: "The List number x was selected"... Now you can move UP/DOWN in this List. If you select a channel with the numeric pad, you will return to all channel.

But, maybe isn't your problem...

Manolo

[anton.stamenov]

To be honest, there is one way, although it seems pretty unobvious and hard to maintain. Therefore I don't feel it valuable option. 

There is a Windows software: Sony Editor, that can resolve the problem. 

I also found that I can do manual sorting, as done in Sony Editor, but using remote and done directly on TV.

Here is the URL for the SonyEditor: http://www.sony.de/support/de/product/KDL-46HX755/downloads/Sony_Editor

To export or import channel list:

Plug USB fat formated stick. [NOTE: I have to remove my HDD for recording, before I was able to be able to export/import sorting.]

Menu path for exporting/importing channel list: Press the HOME button, then select [Settings] —

[Channel setup] — [Digital setup] — [Technical set-up] — [Programme List Transfer] — [Export] or [Import]

!!! Don't forget to turn off auto channel update, otherwise everything will be restored to previous state.

To do it without SonyEditor:

Menu path for manual sorting: Press the HOME button, then select [Settings] —

[Channel setup] — [Digital setup] — [Digital Tunning] — [Programme List Edit]

[rooobb]

As @Marino.Manolo wrote, if you select a programma via the EPG Guide (it it is set to show only your preferred program list) also the up/down button on remote will scroll only through those programs.

[anton.stamenov]

This works only in EPG. Which is slow to start. Even if I press Discover on my Remote and show the slim-down EPG, it is also ordered correctly.

The problem here is about UP/DOWN key press, while watching a channel. Normally it should respect same order as in EPG, but it does not. 

[MiCal1967]

Hi @anton.stamenov

Are you also using General Satellite channels in your Favourites lists ?

There is an issue of auto rearrange in satellite channels list that unfortunately affects Favourites. Mixed or not with digital(DVB-T) channels.

https://community.sony.gr/t5/android-tv/2015-android-tv-bugs-and-issues/m-p/2089574#M39396

[anton.stamenov]

No, I have just DVB-C. 

[MiCal1967]

@anton.stamenov

Sort TV programmes in Discover - Settings should have a third option of "By user" and not just By programme number and By service name.

I believe that the lack of this option generates a software "confusion" in generally channels sorting.

Unfortunately they do not solve these issues for more than a year.

[anton.stamenov]

I agree with this. 

Although workarounds exists, I would preffer such option to be implemented, so it behaves as expected.