Satellite tuner is disabled

[difficult_guy]

I have got Sony 65W855C TV. I have been using Nvidia Shield TV box and I have been watching satellite channels via HD tuner but I just recently updated my TV andriod system.

Since new updates its free sat has been disabled. I cant watch freesat HD anymore

can someone help me to enable freesat, so I can tune channels on this tv please

regards

[MiCal1967]

I really have not understand the problem that is also mentioned in previous posts.

You mean that you select

Channel setup

Digital setup

Satellite Set-up

Digital Satellite Tuning

Do you want to start Digital Satellite Tuning? YES

Antenna Configuration: Fixed Antenna or DiSEqC: Next

Normal Scan

Satellite 1: ON, Scan Type Full Scan, Service Type: Free Services

You cannot select Free Services?

Or Freesat is something else in your Country?

[difficult_guy]

Thanks for your reply.

The option of "Satellite Set-UP" is disabled, it can click on it. 

I will appreciate your help and I could follow rest of steps once tv let me click on this option....

[Anonymous]

Hi there

The only reason that i can think of that would disable satellite services is that you have YouView enabled?  If so, you must disable this.

Cheers

[MiCal1967]

Hi again

See this post from Quinnicus:

https://community.sony.gr/t5/televisions/sony-bravia-tv-epg-quot-no-event-information-quot-on-freesa...

I don't know if problem is Country(region) related, but if it "worked" before, it should not be stopped by Sony.

A question - complain about this, must be directly to them.

I cannot understand why there could be an unworking sat tuner inside my TV.

My tv in my country is sold as Analogue, DVB-T's ,DVB-S's and DVB-C.

If one of above suddenly became non working because of a decision by them, I should return to shop I bought as a product of fraud and dishonest company.

I don't know what is your region but I believe calling Sony they will explain why this happened with new firmware

[difficult_guy]

oh yes mate,

Youview services are enabled and how I can get rid of it? I will prefer satellite tuner over yourview

[Anonymous]

Hi there

See this thread:

https://community.sony.co.uk/t5/televisions/how-to-get-out-of-youview/td-p/2081233

Cheers

[MiCal1967]

Hi Quinnicus

Is it possible to completely uninstall an app like Youview?

For example by the usage of a third party app like Es File Explorer?

[difficult_guy]

Is it not possible to have youview and satellite tuner both functioning at
tv?

[Anonymous]

---

@MiCal1967 wrote:

Hi Quinnicus

Is it possible to completely uninstall an app like Youview?

For example by the usage of a third party app like Es File Explorer?

---

Unfortuntely it isnt possible - not without root access anyhow and i dont know anyone who has managed it yet.

Question for you though...  If i have EZ File Explorer installed and leave my USB drive plugged in - upon turning the TV on, it auto loads EZ File Explorer.  Is there a way to prevent this?  Ive heard a couple in the last few days say they get a message popup before it loads.