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TV won't connect to wifi until told to

profile.country.GB.title
gazstinton
Explorer

TV won't connect to wifi until told to

Hi,

 

I have a KD-55X9005C that I have had for a little over 2 years and this is a problem that has occurred as long as I can remember. At least half the time when I turn on it will not automatically connect to the wifi. The router is in the same room and there is a very strong signal strength. Normally manually telling it to connect to the wifi works fine and it remembers the network so it doesn't require a password but every now and then I have to tell it to forget the network and set up the connection from scratch. This is an incredibly frustrating problem as I have no other devices with problems like this. I consider myself very competent with technology but this has me stumped. Firmware is fully up to date.

 

Any ideas?

2 REPLIES 2
Anonymous
Not applicable

Hi there,

 

Have you tried a factory reset?

 

Best wishes,

M

profile.country.GB.title
gazstinton
Explorer

Hi,

 

I haven't tried that yet. Will give it a go ASAP and let you know if the problem persists.

 

Thanks