Unable to turn on tv

[jlhall1000]

I have the Sony KD-49X8309C that over the last few days has been crashing and rebooting

Now today it wont turn on at all. If i plug a usb charger in to the usb socket it works so theres power to the tv 

[Mshaikh8]

Same issue here. Not sure what to do

[aileenomahony]

Did you get this issue resolved?

Mine froze in the middle of operation and is now stuck in an endless reboot regime and I cannot restart it. I have tried updating the firmware by USB 3 times per Sony's procedure which has not worked: https://services.sony.co.uk/supportmvc/en/content/triage/pos/perform-firmware-update-android/5-1-6/1... 

I have tried to do a factory reset according to the instructions: https://www.sony.co.uk/electronics/support/televisions-projectors-lcd-tvs-android-/kd-49x8309c/artic... This has not worked either.

[EUSupport_EN]

Hi aileenomahony

I read somewhere that you need to try the manual factory reset up to five times for it to work. Have you tried that?

[aileenomahony]

Thanks. Yes I did try that and it didn’t work.

Sony have scheduled a repair.