NS-WS413: FWD/BWD key does not work

[JCGIROUX]

Hi everyone

I cannot navigate in my music as the FWD/BWD key does not work anymore. At first the simple click and double click both resulted in fast forward/backward but now the key just does not work at all. I always took maximum care of the product and pretty much suspect a hardware problem, but in case somebody has an idea ? 

Many thanks in advance, kind regards, JC

[Pascale_F]

Hi JCGIROUX,

Welcome to the Community. It might be best to get in touch with Sony Support about this.

Thanks,
Pascale