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camera button not functioning..

RÉSOLU
jart_aziz
Visiteur

camera button not functioning..

I love to take pic, but I cant use the camera button to take pic.. As I pressed the button, it only showed the camera is focusing but, no pic is taken..
Please help me solve this..
1 SOLUTION APPROUVÉE

Solutions approuvées
alexrx
Passionné


@jart_aziz wrote:
 Is it the setting button on the upper left side of the app..?

Hi there,

Yes it is.

Try the following:

Dial *#*#7378423#*#*>Service Tests>test your camera with camera key.

Also, 

Settings>Apps>All>Camera> Clear Data/Cache> Force Stop+Restar your phone and then try again.

Voir la solution dans l'envoi d'origine

17 RÉPONSES 17
alexrx
Passionné

Hi there,

Try to press and hold the camera button until you hear 2 sounds(clicks)?

Also, do you have: Camera App>Capturing Method( or something like that)>Camera Key Only.

Cheers.

jart_aziz
Visiteur

I try to hold the camera button.. I heard the 2clicks sound but no pic snapped.. I use camera that come with xperia c.. No other camera app..
alexrx
Passionné


@jart_aziz wrote:
I try to hold the camera button.. I heard the 2clicks sound but no pic snapped.. I use camera that come with xperia c.. No other camera app..

Camera App(main)>Settings>Capturing Method( or something like that)>Camera Key Only.

oldgohar
Visiteur

Its hard to press the camera button of xperia c. Not sure if im the only one experiencing this. But i can take a pic. Just press the button and hold when the focus box turns blue press it again.
jart_aziz
Visiteur

Hi oldgohar..
I try your method, but still cant snao pic..
Hi alexrx..
I open the camera app, I cant find any capturing method in the setting.. Is it the setting button on the upper left side of the app..?
alexrx
Passionné


@jart_aziz wrote:
 Is it the setting button on the upper left side of the app..?

Hi there,

Yes it is.

Try the following:

Dial *#*#7378423#*#*>Service Tests>test your camera with camera key.

Also, 

Settings>Apps>All>Camera> Clear Data/Cache> Force Stop+Restar your phone and then try again.

alexrx
Passionné

....If you're still unable to use camera button, repair your software using Sony Update Service

Cheers.

jart_aziz
Visiteur

Hi alexrx..
I tried using the service test n another method by deleting cache, restart.. Still the cmera button wont functioning..
If I update using sony update service, do I need to do backup? My OS already 4.2.2
alexrx
Passionné

Hi there,

You are definitely have to back up your phone, because your data from internal storage will be deleted during the repair process.

Cheers.