Sony Wena Smartband WNW-B11B - 'No battery'

[lspanton]

I bought a Sony WNW-B11B smart band in June last year. The battery has stopped working - when on charge the screen just says 'No battery'. It appears that it is not replaceable so the smart band no longer works.

I've contacted Sony to ask about how I can get the item repaired and they have directed me to the retailer, who has merely sent me back to Sony.

The product is out of warranty, but I was expecting a premium Sony product to last longer than 14 months and am very disappointed. Anyone have an idea what I should do?

[Joe_Dohn]

If they directed you to the retailer, it means that it's not repairable or not economically repairable, and since it's out of warranty, that means your only option would be buying a replacement unit entirely.

Not sure if this answers your question, but I hope it helps!

- JD