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Sony GTK-XB7

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toonika
New

Sony GTK-XB7

I got a Sony GTK-XB7 audio device with a broken 40GHX2240-MAF2G panel. According to the service, Sony no longer manufactures parts for it. Should I throw out the expensive device? What about the 10-year parts supply obligation?
Can somebody help me ?

 

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.HU.title
toonika
New

Hi !

Yes, I got an answer from my support representative that Sony no longer makes parts for my audio device!

-toonika

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4 REPLIES 4
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Joe_Dohn
Specialist

When you say "according to service" which service are you referring to here? Authorized Sony service centers or 3rd-party?

 

Also, have you tried reaching out to the support reps directly?

 

- JD

profile.country.HU.title
toonika
New

Hi !

Yes, I got an answer from my support representative that Sony no longer makes parts for my audio device!

-toonika

Gusto2269
Explorer

I need parts too

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EMS_MO72
Community Team

@Gusto2269 

 

It seems that Sony doesn't have parts for that anymore, maybe you can check with 3rd party store for available spares