charging problem

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I NEED HELP AS SOON AS POSSIBLE  !!!!!!

I KEPT  MY PHONE FOR  CHARGING AND AFTER FEW HOURS  THE  BATTERY % STILL REAMAINS D SAME AND I HAVE NEVER SEEN MY BATTERY ABOVE 15 % !!

[_alexdon_]

I am giving you solutions,hopefully if you repair via sony update service it should be fine:

http://www.sonymobile.com/gb/tools/update-service/

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is it because of some hardware problem ?

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its already in the latest update  

[_alexdon_]

After SUS checks your version,it should let you repair.

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mine was updated to the latest

[Danial-mach1]

no...you should not update..you must repair...even you updated to last firmware you have repair option

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ok 

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there is no repair option 

[Danial-mach1]

here see this

http://upload7.ir/imgs/2014-03/55209301766480458161.jpg

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there is no factory reset