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BBC iPlayer no longer loading on BRAVIA TV (Dec 2013)

SOLVED
Lawsonfen
Explorer

BBC iPlayer no longer loading on BRAVIA TV (Dec 2013)

Help please,  Yesterday Iwas the first time I gave been unable to connect via my Sony Bravia tTV to iBBC Player

 

A couple of days ago - when watching regular TV - message boxes suggesting use of alternate HD channels pop up when, for instance I am watching BBC1.  Since these appeared I am unable to connect via my Sony Bravia TV to iPlayer. All other internet connections are fine and it loads 5 on demand, Sky News, YouTube etc fine. The only fault is with iPlayer.

 

I have been through the Bravia systems and used Fadtory Reset and reconnected and checked my broadband  wirless network - I use Virgin Media n- all of which do not solve the problem,

 

When trying to load t I get a fault screen stating that there may be Netwirk issues.

 

Any assistance/advice would be very gratefully recieved.  Thank you.

96 REPLIES 96
Verko1
New

Come on Sony, sort it out. I will not be buying another Sony product if no easily found information or updates is your response to these issues.
Anonymous
Not applicable

Hi Verko1

 

In case you missed it:

 

BBC:

undefined

 

Sony:

undefined

 

Thats all the information at this stage unfortunately. 

 

Cheers

WotsUpMan
Explorer

Same problem since Friday 13 December. Tried following 'fixes' suggested in Bravia toolbox. No luck. My guess would be BBC iPlayer have changed something.
profile.country.en_GB.title
jumpy123
Explorer

Since yesterday I can't watch BBC iplayer via  my sony blu-ray DVD either - all other channels work on, Demand 5 Sky news etc.  There is a message saying the server is unavailable.  This is very disappointing with Xmas coming up - anyon any ideas?

 

Anonymous
Not applicable

Hi Jumpy123

 

In case you missed it, see this thread below:

http://community.sony.co.uk/t5/Televisions/BBC-iPlayer-no-longer-loading-on-BRAVIA-TV-Dec-2013/m-p/1...

 

However this is the information so far:

BBC:

undefined

 

Sony:

undefined

 

Cheers

flossford
Explorer

I am having same problem, BBC iPlayer has stopped working on my Sony Bravia tv (KDL-32CX523) which has latest software version. All other internet services seem to be working. When the iPlayer tries to load I just get plain white screen with message : "this page failed. Please check the following items:
Is url correct?
Is network settings correct?
Is lan cable connected?
In certain network situations, it may not be displayed even under correct setup"

Sony, please fix this soon.
Tags (1)
profile.country.DK.title
jetkeep
Member

Hi guys

My Sony Bravia kdl-w905a is playing BBC iplayer fine, hope its working again for you all.
jimandsuetv
Explorer

Come on missing this service since Thursday night.

Spoiler
 

 

 

 

sybstacp
New

Me too.  My sony bravia kdl-24EX320 no longer connects to the bbc iplayer site. 

The error messaga reads:

'This page display failed. Please check the following items: is URL correct? is Network Settings correct? Is LAN cable connected?  In certain situations, it may not be displayed even under correct settings'

I have reset the network connection and tried connecting directly to the site, all to no avail. Other features (you tube, demand 5 etc) are all fine.  BBC iPlayer worked really well until this last week. 

Please fix it quickly!!

stinky84
Explorer

Still not working @ 19.00 14/12/13 on my 40NX723 but is working on 32W654 after rebooting the router