blue screen

[jameswang]

I just brought a VGC La3 desktop last friday, and everytime when I start the windows come out a blue screen, and the Problem details is:

Problem signature:
Problem Event Name:BlueScreen
OS Version:6.0.6000.2.0.0.768.3
Locale ID:2057

Additional information about the problem:
BCCode:1000008e
BCP1:C0000005
BCP2:95CC5881
BCP3:98985C04
BCP4:00000000
OS Version:6_0_6000
Service Pack:0_0
Product:768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini032608-04.dmp
C:\Windows\Temp\WER-61261-0.sysdata.xml
C:\Windows\Temp\WER231.tmp.version.txt


I don't know how to solve this problem, is anybody can give me a hand?

[Blencogo]

Hi jameswang and welcome to Club Vaio.

It could be lots of things - you could try reinstalling the Graphics Card Driver and checking the Memory Modules are seated correctly. You will find other ideas here: -

http://www.pcreview.co.uk/forums/thread-439539.php

If it was me, I would return the unit to the vendor and ask for a replacement or a full refund. This should not happen on a new device and you should not have to find a solution or send the unit for repair.

[jameswang]

thanks for your help, I will try reinstall the Graphic card, but this is the last one in the shop, I don't think they will sell this model anymore...

[Blencogo]

You can try to get it stable but we have seen this problem a few times before with this particular model.

Try a much updated driver here: -

http://www.laptopvideo2go.com/forum/index.php?showtopic=16276

Should work fine with your nVidia GeForce Go 7600.

Good Luck!