SVS1313C5E hotkeys

[olbryan28]

Pressing FN + F-key does not work.  I have discovered the service 'Vaio Event Service' needs to be started but this service s not listed.

Any ideas on how I can get this going?  I have downgraded to W7 Ent 64bit

Cheers

Olly

[Blencogo]

Hi Olly and welcome to the Sony Users Community.

Unfortunately this seems to be a common problem after downgrading to Windows 7.  I presume you have read the section on Windows 7 Downgrade Support here: -

http://www.sony.co.uk/support/en/topics/solutions/127370

It doesn't specifically say there may be a problem with Hotkeys for your model ..... but ...

Have you installed ALL the supplied Windows 7 Drivers?

Vaio Event Service is not used with Windows 7 and it is not clear exactly what controls the Hotkeys function.  It may be necessary to phone Sony Support for some advice.

All I can suggest is to go to the downloads support pages for the closest model to yours that was released with Windows 7 installed - the SVS1311C5E - and install the SFEP Driver, Sony Shared Library and Sony Notebook Utilities and see if that works.

You can download them from under the Preinstalled Drivers and Utilities Tab here: -

http://www.sony.co.uk/support/en/product/SVS1311C5E/updates

You are not alone and as nobody here has reported a simple solution, you may need to speak to Sony.