vaio model number

[patmyhead]

my laptop model number is pcg-61111m but when i search the sony site this model number is not recognised ,anyone know why?

Pat

[Blencogo · Accepted solution]

Hi Pat and welcome.

You are quoting the chassis model which is often shared by the whole series of Vaios.

You need to find a valid Vaio Model - it will be something like VPCCW1S1E - and you can find it:

1. On the screen surround when the lid is open

2. In Control Panel -> Vaio Control Centre -> System Info

3. In the BIOS Screens

4. On the box

Once you find the correct model, you can find Support on the model's webpage. The Pages for the VPCCW1S1E/B can be found here: -

http://www.sony.co.uk/support/en/product/vpccw1s1e_b

Of course your model may be a different one - the last letter is the colour of the Vaio (b=black)