NWZ-A17 Bluetooth

[Scubadiver1]

HI. I have just purchased an NWZ-A17 Walkman. I am trying to connect it to my bluetooth headphones. The walkman detects the phones but times out when "Processing the connection". I have used the phones with other bluetooth, and the walkman pairs with my Amazon bluetooth speaker. Any ideas? I bought the walkman specifically to use with the headphones.

[Thalamus.]

Hi Scubadiver1,

welcome to the Sony User Community Forum..:smileyhappy:

Have you been able to connect your bluetooth headphones to any other device in the past??

What make of bluetooth headphones do you own??

[Scubadiver1]

Hi. Yes I can connect my Nakimichi bluetooth headphones successfully  to the Samsung tablet I am typing this on, as well as my Samsung mobile phone. It is only my Walkman that seems not to want to connect. The Walkman detects my headphones but times out when it is "Processing the Connection."




Sent from Samsung tablet

[Thalamus.]

Hi,

So you can get as far as selecting you Bluetooth device..:smileyconfused:

Have you installed the latest firmware??

Press and hold the BACK/HOME button until the Home menu appears
Select [Settings], [Common Settings], and [Unit Information].
Displays the Model number and firmware version

[Scubadiver1]

Hi. I have checked and I seem tto have firmware 1.2 according to the little window. I tried downloading 1.21 several times but got a fault banner when I tried to install it. Thanks for the quick reply.




Sent from Samsung tablet

[Thalamus.]

Hi,

could you possibly upload a screen shot of the actual error message you receive please??

[Scubadiver1]

Hi. I hope thqat this is of some use in sorting out my problem. I didn't want to buy an Apple, but I am beginning to regret buying the Sony.

[Thalamus.]

Hi,

sorry could you upload a screen shot of the actual error message you receive when trying to pair your Bluetooth headphones..