New TV all set up and got rid of my Virgin Box and its frustrating now as the ITV hub just hangs

All the other "catch up" stations work perfectly but it just will not load and comes up with a "whoops error" after about 40 seconds

I understand there is an update due mid February, is this to fix this issue or the many other quirks such as freezing of the programme guide and inabilty to shut down the set sometimes