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Marcmcgrath
Explorer

KD65XF8796BU keeps saying ethernet disconnected

Hi All,

 

Bought the above last month from Currys. I really like the TV no issues with anything else. 

 

The TV is connected via an ethernet which is connected to a five port switch. Which is connected to a powerline adapter which goes to my sky broadband downstairs (live in a townhouse).

 

Every so often the TV keeps saying ethernet disconnected and it will cut off from the built in netflix/Amazon prime/YouTube. 

 

None of my other devices suffer from these disconnects. I can be on ps4 playing cod and the error message will pop up in the top right but wont disconnect me from cod or my game etc.

 

It is literally only the TV that drops connection not anything else connected to the switch. 

 

TV is running latest firmware. 

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