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z2 tablet charges battery very slow

SOLVED
ernestorendonb
Visitor

z2 tablet charges battery very slow

Hi, my tablet charged battery very slow. Help. Its new.

15 REPLIES 15
Jake-SonyXperia
Champion

5 hours is a pretty long timeframe, I suggest trying a back up of content and then trying a software repair to try remove any software that may be causing the slow charge.

1. Download the PC Companion software from PC Companion and install it on your PC.

2. Install and open PC Companion then select Support Zone.

3. Phone Software Update.

4. Start.

5. Repair Phone

6. Continue

7. Accept data removal

8. Next

9. Wait for prepare

10. Select Phone

11. Follow the connection steps 

let me know how you get on.

ernestorendonb
Visitor

I'm going to give it a shot and let you know thanks¡

ernestorendonb
Visitor

I can't see the repair options

ernestorendonb
Visitor

After repair it takes the same time, 3 hours to 60%,  could be something with power in my house?

SergioPL1
Contributor

Guys... Tablet has a 6000 mAh battery. If it starts from 0% (dead device) battery is charged very slow for a while, then speed increases and about 90% (moment, when LED turns green) it slows down due to specific of Li-Ion battery.

Supplied wall charger has 1500 mAh power output. Doing simple math means 4 hours and some minutes is a bare minimum. When device is on (screen off) some power goes to device, there is also some energy loss during charge process itself. I think up to 5 hours for Z2 tablet with fully discharged battery is near to normal.

Also try to avoid discharging the device below 10-20%. This way you can extend battery lifespan
ernestorendonb
Visitor

Thanks a lot, your explanation is excellent thanks a lot for it