- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
It's now stuck in this loop.
I've tried the hard off button. Tried letting the battery run out and charging for an hour before trying again.
Unfortunately I don't have a computer I can install companion to so I haven't been able to try that.
Any other suggestions?
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Hi @RoryG,
Welcome to the community. I am sorry you're having problems with your tablet.
Can you try removing the SD card and SIM card in case they are faulty and try again?
If this does not work, the best thing to do would be to contact your Local support team to arrange an assessment.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Hi @RoryG,
Welcome to the community. I am sorry you're having problems with your tablet.
Can you try removing the SD card and SIM card in case they are faulty and try again?
If this does not work, the best thing to do would be to contact your Local support team to arrange an assessment.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Glad to hear it! Try update your apps then re-insert the SD card, see if the same thing happens. If it does, back up your SD card and re-format it.