Android 9 Pie Sound Issue

[Acethedrummer89]

So after i received my update for Android Pie on my Xperia XZ Premium, i was excited. Now i found im having sound issues. Ringing, notifications, music or anything tbat plays sound starts normal then goes extremely low very quickly causing only one of the dual speakers to work normally. Is this happening to other users? It was perfect with everything til this update  

[disimes95]

Hi everyone @KouheiTD @Acethedrummer89 @Devversss @Thariq_m @Denisvbs

I will escalate this and try to get an answer!

[liew5604]

i also facing same issue. Today more worst, either ear piece no sound or handphone no sound. 
Make call got sound, play music no sound... have to restart. The music got sound on ear piece, unplug ear piece phone no more sound... 

I am going to say "Hi Samsung" if this bugs havent fix before christmas...

[KouheiTD]

My phone updated to 47.2.A.4.41 this morning and the sound issue I've had for a month was finally fixed, not sure if it's only me. Can anyone else confirm if the update worked for them too?

Nvm it was fixed for a few days but after I had to restart the phone due to wifi issues, bottom speaker problem started again so I guess it's not fixed yet.

[Mar_000]

Hi guys,

any update to this, i am also experiencing this, i had noticed the change for a week now.

If you have a solution, kindly repond. Thanks

[jooooo]

have you called with speaker phone?

I have all that issue, but only it makes under speaker operate. awesome bug.

[Krishub]

From one of the recent updates now when my phone rings the volume goes from high to low after a second and it is annoying because it is kind of silent.I only get this when I use music for a ringtone. I checked the settings and it is set to max volume but it still goes down by half when it rings. If this sis some protection against the ringing being too loud I want to disable it. 

[NunoSEN2]

Hi @Krishub;

Don't know of any setting that can cause it, try restarting the phone in safe mode to see if it is a third party app that is causing it.

[axlyody]

Bottom speaker sometimes too low while playing media and needs to restart the device. Please fix it in the next pie software update

[Jonas · Accepted solution]

Hello everyone and I'm very sorry to hear about the behaviour that everyone has been experiencing since updating to Android Pie.

You might experience that the sound from the main (lower) loudspeaker is poor after updating your device to Android 9.0. In this case you should install an upcoming, later software version to check if the behaviour persists.

[GiLLL]

In my case, the upper speaker was very low and bad. I've made repairs twice and I was not successful. I wanted Android 8 back because it did not have these problems.