Community

Acethedrummer89

So after i received my update for Android Pie on my Xperia XZ Premium, i was excited. Now i found im having sound issues. Ringing, notifications, music or anything tbat plays sound starts normal then goes extremely low very quickly causing only one of the dual speakers to work normally. Is this happening to other users? It was perfect with everything til this update

disimes95

Hi @Maximog

As @Jonas mentioned, the sound issues will be addressed in an upcoming software update.

At the time of writing, I receive new software on my device, can you tell me if you have received a new update and if the update fixed the issue?

ryna80

Yes same.. No difference. .. After New update from Sony.... I want the previous software . ..

1 Year so awesome... With Sony... 😠

David-Yaoming

I don't have any issue what you are facing. I don't even notice the loudspeaker issue until I found this post. Everything is going great withbmy phone. I am really happy with Sony.

axlyody

Still no difference

ryna80

Good for u . But not for me...😞

todo1156

47.2.A.6.30

Problem still exist

N0MAD

I updated my phone a few days ago but the problem still persists, one or two seconds after the audio starts and the sound goes down, please fix this issue, i just got my Xperia XZ Premium one month ago and those problems were not on android oreo

Mar_0001

The new update did not solve our sound issues

JosipNovak

The sound on lower speaker is so low. When song or ringtone starts it sounds good for 1 or 2 sec then it goes low and then i cant hear almost nothing. Was working fine before but this is really bad right now.