Share your experience!
hi everybody,
I left my phone charging in the night(it was on) and when i came to take it in the morning (it was off)... i tried to turn it on but it didn't turn on!
(IM USING ORIGINAL SONY CHARGER AND USB THAT CAME WITH IT)
when I plug it in to a charger the LED turns green (that means that the battery is at 90% or above)
i tried power and volume up (hard reset) but it didn't work!
when i connected to my computer it wasn't detected....(tried all USB ports)
Also, i tried to enter Flashmode and Fastboot mode.. and none of them worked!
Xperia companion didn't detect it....
I tried to turn it on several times but it didn't work!
i even tried all buttons combination (power, both volumes ) all together, and nothing worked!
PLEASE HELP ME!!!
please anyone have an idea or any suggestion that might help!
all your suggestions are so much appreciated!
THANK YOU VERY MUCH!
Hi @iBoss;
Have you tried the 2 minute forced restart?
To force a 2-minute restart
thanks for the respond,
well, i have never heard about this 120sec hard reset methed!
have you ever tried it and it worked for you before ?
thank you
@iBoss; I never tried it because I never needed to, but is one of Sony's advices in your situation as you can read here:https://support.sonymobile.com/global-en/xperiaxzpremium/faq/i-cannot-power-on-my-device/
ok thanks, i will try that out and let you know
Worked brilliant for me thank you.
I had no response from charging, holding down the power button or anything. It was 50percent charged before it went dead. 120 second method di the trick, thanks again
same happen to me
xperia xz premium dont turn on only light on off
I have the same issue, i talked to sony support but they have done nothing to help me at all.
Thanks for this. Worked totally. You saved our mood in the new year.