55aj90 connected with sky q and bdw7200 surround sound

[Dairbear]

I received my 55a90j yesterday and am having difficulty with the connections.

On my previous Sony I had my sky q connected to the TV with hdmi, connected to my sony bdw7200 surround sound with an optical and then the bdw7200 was connected to the TV with an hdmi to the arc .

This is having problems on the 55a90j

I wondered if connecting the sky q to the bdw7200 with hdmi and then connecting the bdw7200 to the 55a90j with the hdmi arc was a better connection

Any help would be appreciated 

[LightFoot]

Hi @Dairbear   

I would simply dump the optical cable. Sound from the Sky Q box will pass through the TV via Arc to the the bdw7200.

Sorry I cannot find the bdw7200, do you mean BDV-N7200W?

As far as I can see your bdw7200 does not support HDCP 2.2, so I wouldn't connect your Sky Q via the bdw7200  because for the best output on Sky Q of 2160p Dolby Atmos is not supported.

[Dairbear]

Yes it is a 

BDV-N7200W?

We were finding with the original set up that the sky sound was coming through even though we had changed to a netflix program, so thought that configuration must be confusing the 55a90j.

So thought the best way was sky to 

BDV-N7200W via hdmi, then BDV-N7200W via hdmi arc to the 55a90j

[LightFoot]

Hi @Dairbear 

No, the best way is Sky Q connected direct to your TV and BDV-N7200W connected to TV ARC. Both by HDMI. The optical cable is confusing matters,  remove it completely. 

[royabrown2]

@Dairbear 

I agree with @LightFoot 

In your original setup, it seems that the Optical In on the N7200W was taking precedence over the ARC on it, so although Netflix audio from the TV should have gone over ARC to the N7200W and played there, the audio from the Sky Q was still playing there.

Maybe you could have manually switched the N7200W to ARC each time, but this would be inconvenient, and ought to be unnecessary.

So your instinct to drop the Optical cable altogether was correct, which then left the choice of whether to plug the Sky Q into the N7200W, or into the TV.

With completely up to date kit, this is a matter of personal choice, but with older kit you have to consider what you are going to lose - the best possible picture from Sky Q, if you go via the N7200W, or the best possible audio from Sky Q, if you go via the TV?

In this case, it’s a no-brainer, as the N7200W can’t handle the audio any better directly than it can over ARC, and it can’t handle the video as well as a direct connection to the TV will.

So, Sky Q into TV via HDMI, and TV into N7200W via the ARC connection, as @LightFoot  suggests.

Longer term, you might want to consider replacing the N7200W with something that has eARC, and supports Dolby Atmos, but for the moment, just enjoy the new TV.

You might even, as a test, try turning off the N7200W while playing something on the Sky Q that has Dolby Atmos. You will probably lose some bass, but you may get a better spatial effect, which will give you some idea of what the N7200W can and can’t do in your new setup.

[Dairbear]

Thank you for your very easy to understand and well explained advice.

It's great getting a  new TV, but we have moved from a Sony hd TV to the all singing and dancing 4k oled 55aj90  and as we are older the capabilities and tech are mind boggling.

It's not helped with the 7200w as it isn't always reliable and gets confused every now and again, so yesterday we factory reset it and then set up the sky via HDMI to TV and the 7200 via hdmi earc to the TV and sky , bluray all seemed to be fine through the surround speakers.

Our only glitch seems to be some channels on youview seem to be out of sync with the mouths , so still that to fix somehow, which will be more a priority soon as we are thinking about getting rid of the sky q.

[royabrown2]

@Dairbear 

Thanks for your kind words - I was indeed hoping that a clear explanation of the ‘why’ behind the ‘what’ would be helpful 🙂

In the first instance, while not recording nor about to, press and hold the On/Standby button on the YouView box for just over 8 seconds, and let it soft reboot. All your recordings, settings, and channel tunings will remain intact.

If this doesn’t fix it, then please report which the YouView box is plugged into, TV or N7200W.

[Dairbear]

It's actually youview via the TV itself 

[royabrown2]

@Dairbear 

🤦🏼‍ Of course it is….

Could be there’s a delay in getting the audio to the N7200W.

To test this, turn off the N7200W for the moment, and see if YouView comes back into sync when both audio and video are being handled by the TV, and report back.

[Dairbear]

Will try that in the afternoon and let you know my findings,  thanks for the help so far.

Since you are so knowledgeable did you notice my other post.

Incase you can help with that aswell, I just wondered if out of the box the TV should automatically upscale to the best picture any hd or 4k content it receives, without me having to alter settings.

I am happy to tweak the colour, brightness and contrast, but after that I'm lost with the settings and don't want to change anything incase I make the set up worse.

If anyone has a basic set up for watching TV and movies, no gaming that would enhance the standard set up, then the help would be appreciated.

Thanks again and I will message later with my youview findings.