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Freeview Channels Missing, retune does not help

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WizzMoo
New

Freeview Channels Missing, retune does not help

Hi, having real issues.  Tv been unplugged for 6 months due to refurb and when plugged back in noticed alot of channels missing.  Tried digital auto retuning which resulted in obtaining 33 channels, then 61 and 1 occasion 103 but when you actually tried to view some channels simply said "not tuned"  Have a KDL-32D3000.  Can someone please help!

1 ACCEPTED SOLUTION

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LightFoot
Specialist

Hi @WizzMoo 

Have you checked that your aerial has not been disturbed and the cable and connections are in good shape with a solid connection to the TV?

What is the signal strength. Found at the bottom of page 35 of your manual under System Information. 
https://www.sony.co.uk/electronics/support/res/manuals/3096/30967271M.pdf

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3 REPLIES 3
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Febe45
New

I have a Samsung tv i had all the channel s then it told me to up grade it and I lost most of them.how do I get them back lost channel 47 . 61  please can someone help.

profile.country.GB.title
LightFoot
Specialist

Hi @WizzMoo 

Have you checked that your aerial has not been disturbed and the cable and connections are in good shape with a solid connection to the TV?

What is the signal strength. Found at the bottom of page 35 of your manual under System Information. 
https://www.sony.co.uk/electronics/support/res/manuals/3096/30967271M.pdf

profile.country.GB.title
LightFoot
Specialist

Hi @Febe45 

Is that a typo or are you asking a Sony help community to help you with a Samsung TV? 😀