No catch up APPS connection

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giaccio
Explorer

No catch up APPS connection

I'm really annoyed that my new Android 43XG81 will not connect with catch up apps - ITV Hub, All 4, My 5 - apart from BBC iplayer. I cannot find a solution here on the support/community site. Can someone confirm that it is just not possible - It's a shame, I love the picture quality and functionality of this TV but one of the main reasons for buying was the catch up services. I will return the TV if there is no solution 

I have updated the system. I have fibre connection and download speed of over 60mb/s. I'm located in North West UK.

12 REPLIES 12
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Joe_Dohn
Specialist

Have you tried disabling and re-enabling YouView or making sure the TV is the up to date?

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giaccio
Explorer

Thank you all again.

I don't know if this is significant. It may be useful to others for future reference.

I bought the ANDROID TV with the understanding that it would be compatible with the ANDROID phone I had and enable 'casting' and all sorts of marvellous interaction. The SONY support team who were trying to help me with this WiFi/Internet connection did at one point ask about my LAN and VPN (?), I carefully performed the tasks of clearing caches and info or whatever they suggested, but to no avail. However, last week I had an irretrievable accident with the ANDROID phone and ended up replacing with an iPhone. On Sunday, all the problems (continual and intermittent flashing up of wi-fi connection notifications and inability to connect to the 'catch-up' channels) resolved themselves.

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The_Black_Rose
Specialist

Hi giaccio,

 

What a weird coincident! I am so happy that everything is working I have been reading the whole thread and just looking to see how it went.

 

Cheers,
The_Black_Rose