Résolu : Re: Regestered products - Sony

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Hi does anyone know where all the regestered products have gone from your account section? ive logged in and all mine have dissapered? very confusing....

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@Sealby22 just be informed that the migration has been completed so your current MySony account should hopefully now contain all of your registered products, could you please check & confirm..

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Try contacting the customer service, might just be a bug.

Hi Sealby22,

are you using the same email addressto log-in to the Sony Community that you used to register your products??

Hi, thanks for your reply, yes it's the same email address

Hi I tried that and nobody seems to want to help, I'm still waiting for a reply

Hi,

so when you click on My Sony at the top right of this web page & select Registered Products none of your products that you registered are listed??

Yeah that's right, all that's there is what I've registered since everything else had disappeared

Hi,

I can't promise anything but let me see if any of my contacts within Sony can help, if I get any feedback I'll update this thread..

Thank you very much, that would be fantastic if they could, I'd really appreciate that

Morning..

I have received some feedback, did you possibly register 15 products using your talktalk email account??

I have also been told that 3 products are registered against your current/community email address..

Do you still use your Talktalk email address??