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Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
Could you please send med a PM with the IMEI number (if you have the LTE-version) or IDID (if you have the Wi-Fi version).
This can be found on the bottom of the frame of the tablet.
Please also include the model number of your tablet. It can be found under settings > about tablet > model number.
Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
Could you please send med a PM with the IMEI number (if you have the LTE-version) or IDID (if you have the Wi-Fi version).
This can be found on the bottom of the frame of the tablet.
Please also include the model number of your tablet. It can be found under settings > about tablet > model number.
The IMEI is:
Model number : SGP321
* I tried from Tablet
* I tried with pc companion
* I tried with update tool
Please send me a PM with this info instead of posting it in this topic.
I was able to find your IMEi from the post before it was edited.
What we can see in our system, your device has been updated with the wrong software and it don't seems like it was updated with our official tools. Have you tried to update the tablet using a 3rd party software? What I can see your tablet is now running on a Nordic software which haven't Arabic language support.