Audio setting help needed

[mrh2go1]

Please help me to solve the message attached below.  Z5 Premium.  Cannot access audio settings.  Receive the same in safe mode.  Thanks.

[mrh2go1]

Screen shot in safe mode attached. Please help to resolve.

Thanks.

[RobertoDS]

I think u should do a repair software with PCC, at this point, because it's very strange

[Uliwooly]

@mrh2go1

I agree with @mrh2go1

repair the phone with PCC

software repair

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[mrh2go1 · Accepted solution]

I was able to resolve the problem by luck.  I had recently installed a bass booster app by Desaxed Studios.  I uninstalled this app and the problem was fixed.

Question - does anyone know of a good bass booster app that does not conflict?

Thanks for your help.

[Jpminou]

So safe mode is useless?
It doesn't bypass 3rd party apps.

[Uliwooly]

@Jpminou

I don't quite understand your question or statement, perhaps if you add some context. 

[Uliwooly]

@mrh2go1

Great to hear that