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I can able to find some black dots while using the camera.. I'm sure that there is no dust on camera lens and dead pixels in display..
Did anyone faced same issue..
please help
-VIshnu
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Can you do a screenshot and show us? If not we can't tell you what's wrong. While in camera, press and hold the power button untill a menu appear. then just take a screenshot.
Probably dust on the sensor... Take it back for a replacement
Hi Zann.H ,
Please find the dots in the below image.. we can easily identify the black dots..
Hope its not dust on the sensor.. I think there is some issue in sensor. please find the attached pic
thanx for the pic. it helps to confirm that it's not on or in the lens. if u look at it closely, these are not dots. they are actualy tear or punctured holes. most likely the sensor, or a layer that's covering the sensor.
sad to say, but i think you need to return your phone to the service centre. no amount of software fix can fix this.
Will they repare the same set or replace with the new one?
that, i won't know. like yourself, i'm just a consumer.
they will ether replace the camera sensor, the whole motherboard itself+sensor, or the whole phone itself. i guess it depends on which is more cost effective and readily available at that time.
I had the same issue.Just I droped to service center and they fixed it.I dont know whether its from hardware or software.
How long they took to fix your phone?