Constant tv re-booting and no fix so far! KD-49X8309C Android tv

[aileenomahony]

My KD-49X8309C tv has stopped working. It froze in the middle of operation and is now stuck in an endless reboot regime and I cannot restart it. I have tried updating the firmware by USB 3 times per Sony's procedure which has not worked: 

https://services.sony.co.uk/supportmvc/en/content/triage/pos/perform-firmware-update-android/5-1-6/1... 

I have tried to do a factory reset according to Sony's instructions: https://www.sony.co.uk/electronics/support/televisions-projectors-lcd-tvs-android-/kd-49x8309c/artic... 

This has not worked either. Any other advice please?

[Peter_S.]

Hi aileenomahony,

If all the above steps did not work you should get in touch with a repair centre.

Cheers

Peter

[aileenomahony]

Thanks. I have got in touch with them.