KDL-43W755C

[polarbearjersey]

Hi

New to the forum.My Smart tv keeps going on a loop tv will start up and then i gat a pop up saying

"unfortunatly system software update has stopped.I then get more pop ups 

Then the tv shuts down-then restarts

tv will not shut down from remote but when i press shutdown at the back it powers off but then starts up again without pressing anything

can anyone help

thank you

regards

polarbearjersey

[jumpsuit]

Hi @polarbearjersey and welcome to the Community

Have you tried unplugging it totally and leaving it for

about a minute before plugging it back in and switching on?

[polarbearjersey]

Hi Jumpsuit

Thank you for the reply very much appreciated

Yes ive tried that and unfortunatly doesnt work just keeps restarting and into the same loop

Thanks for the info

Regards

polarbearjersey